The following questions have been generated to cover the most Frequently Asked Questions. If you have a question that is not addressed below, please refer to the A-Z Guide for more information.

The Arena at Gwinnett Center takes all major credit cards including VISA, MasterCard, American Express and Discover at all concession stands and merchandise locations.

Parking is FREE.  There is no charge at all events on the Gwinnett Center campus.

The Arena Box Office is opens at Noon on Events days. Exact closing times may vary per show. Please contact the Box Office directly at (770) 813-7600 for more details.

The Box Office typically opens one hour prior to the event time.  This is subject to change depending on each event.

Gwinnett Center is an ADA Compliant facility. To order accessible seating tickets, please contact TicketMaster at (404) 249-6400 or visit the Arena Box Office. At the Gwinnett Center, we hold seats in various areas of our facility for patrons who require wheelchair access, as well as those with visual and hearing impairments and for those who have limited mobility, but do not require the use of a wheelchair. Click here for Arena Box Office address and hours of operation.

The permitted use of cameras varies by event.  However, cameras with professional lenses, detachable lenses or detachable flashes are prohibited.  Use of video cameras, audio recording devices and digital cameras in video mode is strictly prohibited in The Arena.  The use of any of these items will result in confiscation and possible ejection from The Arena.  These are general rules and can be overridden based on a specific request from the attraction or promoter.