| Administration | |
| Joseph L. Dennis, Jr. | Executive Director |
| Rhett Smathers | Director of Finance |
| Cheryl Alicea | Human Resources Manager/Executive Assistant |
| Robyn Ali | Office Manager/Arena Booking Coordinator |
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| Box Office | |
| Kim Frost | Box Office Manager |
| Nicole Epstein | Assistant Box Office Manager |
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| Sales & Marketing | |
| Cheryl Ann Gee, CMP | Director of Sales & Marketing |
| Dan Markham | Director of Arena Booking |
| Chris Muller | Sales Manager |
| Jennifer Gordon | Sales Assistant |
| Julia Karrenbauer | Marketing Manager |
| Courtney Jankovich | Associate Marketing Manager |
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| Event Services | |
| JoAnne Craig | Deputy Director |
| Angie Bogen | Event Manager |
| Michael Merritt | Event Coordinator - Convention Center |
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| Technical Services | |
| Jim Johnson | Director of Technical Services |
| Selina Branstetter | Production Coordinator - Convention Center |
| Walter Poole | Information Systems Manager |
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| Premium Services | |
| Nancy Golden, CMP | Director of Premium Services |
| Judy Watkins | Group Sales/Premium Services Assistant |
| | |
| Operations | |
| Chris Hendley | Arena Manager |
| Neal Humphreys | Production Coordinator - Arena |
| Melvin McGregor | Operations Manager - Arena |
| Ebrima Jeng | Operations Manager - Convention Center |
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| Engineering | |
| Mark Stallings | Engineering Manager |
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| Security | |
| Clay Sorrow | Senior Security Manager |
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| Catering/Concession | |
| Libby MacConaugha | Catering Sales Manager |
| Candice Kirkpatrick | Catering Sales Executive |
| TJ Dowdy | Concession Arena GM |
