| Administration | |
| Joseph L. Dennis, Jr. | General Manager |
| Rhett Smathers | Director of Finance |
| Cheryl Alicea | Human Resources Manager/Executive Assistant |
| Robyn Ali | Office Manager/Arena Booking Coordinator |
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| Box Office | |
| Kim Frost | Box Office Manager |
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| Sales & Marketing | |
| Cheryl Ann Gee, CMP | Deputy Director of Sales & Marketing |
| Dan Markham | Director of Arena Booking |
| Chris Muller | Sales Manager |
Danielle Ozaluk
| Sales Manager
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| Jennifer Gordon | Sales Assistant |
| Julia Karrenbauer | Marketing Manager |
| Courtney Jankovich | Associate Marketing Manager/Group Sales |
| Rebecca Mobley | Marketing & Sales Assistant |
| Aimee Hoecker | Graphic Designer |
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| Event Services | |
| JoAnne Craig | Deputy Director of Event Services & Operations |
| Angie Bogen | Event Manager |
| Michael Merritt | Event Coordinator - Convention Center |
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| Technical Services | |
| Jim Johnson | Director of Technical Services |
| Selina Branstetter | Production Coordinator - Convention Center |
| Walter Poole | Information Systems Manager |
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| Premium Services | |
| Nancy Golden, CMP | Director of Premium Services |
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| Operations | |
| Chris Hendley | Arena Manager |
| Neal Humphreys | Production Coordinator - Arena |
| Melvin McGregor | Operations Manager - Arena |
| Ebrima Jeng | Operations Manager - Convention Center |
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| Engineering |
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| Mark Stallings | Engineering Manager |
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| Security |
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| Clay Sorrow | Senior Security Manager |
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| Catering/Concession |
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| Libby MacConaugha | Catering Sales Manager |
| Candice Kirkpatrick | Catering Sales Executive |
| TJ Dowdy | Concession Arena GM |
