ADA INFORMATION

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  • Gwinnett Center is an ADA compliant facility. To order accessible seating tickets, please contact AXS Ticketing at 1-888-9-AXS-TIX or visit The Arena Box Office.

    TDD/TTY
    770-813-7503

    The Arena at Gwinnett Center

    Seating

    The Arena has accessible seating located in all levels of The Arena at all price categories. Seating for the visually/hearing impaired is available in the lower level. All levels of The Arena are accessible by elevator and escalator.

    Parking

    A limited number of designated handicap parking areas are located at the front of The Arena. The designated handicap parking spaces are available on a first-come, first-serve basis and cannot be reserved in advance. Please contact a parking attendant to assist with drop-off or pick-up arrangements. Guest in wheelchairs should enter the building at the main entrance. The Arena at Gwinnett Center has ADA Parking on all levels of the parking deck and ADA parking in the front lot. Drop-offs for ADA should use Arena Drive (traffic light on Sugarloaf Parkway) and may be dropped off at the front of The Arena near the crosswalk.

    Wheelchairs

    A limited number of wheelchairs are available for guests in need of assistance at the Guest Services Desk. These wheelchairs are available on a first-come, first-serve basis and cannot be reserved in advance.

    Assisted Listening Devices

    Assisted listening devices are available for loan for all performances. Please see a member of the guest services staff for further assistance. In addition, sign language interpretation services are available for certain events. If your group requires several listening devices please call 770-813-7572 (at least 2 weeks prior to event day) to alert the guest services staff.

    Gwinnett Convention Center

    Parking

    A limited number of designated handicap parking areas are located in the North end of the Convention Center “Peanut Lot.” The designated handicap parking spaces are available on a first-come, first-serve basis and cannot be reserved in advance. Please contact a parking attendant to assist with drop off or pick up arrangements. Convention Center has ADAparking in the main parking lot of the building. Drop-offs for ADA may be done at the flagpoles directly in front of the Convention Center.

    Wheelchairs

    A limited number of wheelchairs are available for guests in need of assistance at the Concierge Desk. These wheelchairs are available on a first-come, first-serve basis and cannot be reserved in advance.

    Assisted Listening Devices

    Assisted listening devices are available for loan for all events. Please go to the Concierge Desk for further assistance. In addition, sign language interpretation services are available for certain events. If your group requires several listening devices please call 770-813-7572 (at least 2 weeks prior to event day) to alert the guest services staff.

    Gwinnett Performing Arts Center

    Seating

    The Performing Arts Center has accessible seating located on the Orchestra level levels of The Performing Arts Center. Seating for the visually/hearing impaired is available in the lower level for most shows. All levels of The PAC are accessible by elevator.

    Parking

    A limited number of designated handicap parking areas are located at the front of the Performing Arts Center and in the North end of the Convention Center “Peanut Lot”. The designated handicap parking spaces are available on a first-come, first-serve basis and cannot be reserved in advance.

    Wheelchairs

    A limited number of wheelchairs are available for guests in need of assistance by asking one of the Guest Services Staff located throughout the lobby. These wheelchairs are available on a first-come, first-serve basis and cannot be reserved in advance.

    Assisted Listening Devices

    Assisted listening devices are available for loan for all performances. Please see a member of the Guest Services Staff for further assistance. In addition, sign language interpretation services are available for certain events. If your group requires several listening devices please call 770-813-7574 (at least 2 weeks prior to event day) to alert the guest services staff.


    if you have additional ADA questions, please e-mail boxofficeinfo@gwinnettcenter.com or call 770-813-7600. 

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